Fair Use: Easy Plan and Easy Plan Plus are subject to an Acceptable Usage Policy and are offered to you based on the household energy profile you supply us. This service is for personal use only and must not be used for any commercial purpose, or in any way which breaches the law. We reserve the right to monitor your energy usage for substantial increases in energy usage from the profile you supply us. By agreeing to this Plan, you consent to us collecting information, about your energy usage for these purposes, in a manner consistent with our Privacy Policy. You also agree that we may request a copy of a bill(s) or undertake a meter read to validate your usage. You should notify us of events which may change the energy needs of your household (for example, significant home renovations, the installation of a pool, home solar equipment or electric vehicle charging station) or any other change that will affect your eligibility for the Plan. Where we see a significant change in your energy usage or determine your usage is not for reasonable personal use, we may contact you to change your plan, review the price of your plan or review your eligibility for the plan.

1. Offer only available to eligible residential customers who opt in to Direct Debit, eBilling and eCorrespondence. We reserve our right to end the trial early.

2. Rollover amounts are not redeemable for cash or credit. Fair use policy applies.

3. Easy Plans don't have exit fees but if you leave for another retailer (other than EnergyAustralia) during a monthly billing period, you won't get a refund for what you've already paid (or due to be paid).